Refund Policy
Refund Policy
Effective Date: 16, January 2026
At Western Lien Service, we strive to provide accurate, timely, and professional lien and notice services. Please review our refund policy carefully before purchasing any services.
1. Service-Based Refund Policy
Due to the nature of lien and notice preparation services, refunds are limited once work has begun.
Payments are non-refundable once document preparation, research, or filing has started.
This includes time spent reviewing project information, preparing documents, or initiating filings.
2. Eligibility for Refunds
A refund may be considered only under the following circumstances:
A request is canceled before any work has begun
Payment was made in error or duplicated
Services could not be performed due to circumstances solely caused by Western Lien Service
All refund requests are reviewed on a case-by-case basis.
3. Non-Refundable Situations
Refunds will not be issued for:
Missed deadlines caused by incomplete, inaccurate, or late information provided by the client
Client changes in project scope after work has begun
Client decision not to proceed after documents are prepared
Filing fees paid to government agencies or third parties
Delays caused by external agencies beyond our control
4. Client Responsibility
Clients are responsible for:
Providing accurate and complete project information
Reviewing documents prior to approval and filing
Understanding applicable deadlines and requirements
Western Lien Service is not responsible for errors resulting from incorrect or incomplete client-provided information.
5. How to Request a Refund
To request a refund, please contact us through our website contact form and include:
Your name and contact information
Order or project details
Reason for the refund request
Refund requests must be submitted within a reasonable time following payment.
6. Refund Processing
If approved, refunds will be issued to the original method of payment. Processing times may vary depending on the payment provider.
7. Policy Updates
Western Lien Service reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.
8. Contact Information
If you have any questions regarding this Refund Policy, please contact us through our website.