Refund Policy

Refund Policy

Effective Date: 16, January 2026

At Western Lien Service, we strive to provide accurate, timely, and professional lien and notice services. Please review our refund policy carefully before purchasing any services.

1. Service-Based Refund Policy

Due to the nature of lien and notice preparation services, refunds are limited once work has begun.

  • Payments are non-refundable once document preparation, research, or filing has started.

  • This includes time spent reviewing project information, preparing documents, or initiating filings.

2. Eligibility for Refunds

A refund may be considered only under the following circumstances:

  • A request is canceled before any work has begun

  • Payment was made in error or duplicated

  • Services could not be performed due to circumstances solely caused by Western Lien Service

All refund requests are reviewed on a case-by-case basis.

3. Non-Refundable Situations

Refunds will not be issued for:

  • Missed deadlines caused by incomplete, inaccurate, or late information provided by the client

  • Client changes in project scope after work has begun

  • Client decision not to proceed after documents are prepared

  • Filing fees paid to government agencies or third parties

  • Delays caused by external agencies beyond our control

4. Client Responsibility

Clients are responsible for:

  • Providing accurate and complete project information

  • Reviewing documents prior to approval and filing

  • Understanding applicable deadlines and requirements

Western Lien Service is not responsible for errors resulting from incorrect or incomplete client-provided information.

5. How to Request a Refund

To request a refund, please contact us through our website contact form and include:

  • Your name and contact information

  • Order or project details

  • Reason for the refund request

Refund requests must be submitted within a reasonable time following payment.

6. Refund Processing

If approved, refunds will be issued to the original method of payment. Processing times may vary depending on the payment provider.

7. Policy Updates

Western Lien Service reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

8. Contact Information

If you have any questions regarding this Refund Policy, please contact us through our website.